Privacy Policy

URBNX

Effective Date: June 3, 2026

Welcome to URBNX. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. Information We Collect

We may collect the following information:

Name
Phone number
Email address
Shipping & billing address
Payment details (processed securely via third-party providers)
Device & usage data (for analytics and improvement)

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates
Provide customer support
Improve our services and user experience
Prevent fraud and ensure security

3. Payment Processing

We use Razorpay for secure payment processing. Your payment information is not stored on our servers and is handled securely by Razorpay.

You can review Razorpay's policies here:

4. Sharing of Information

We do not sell your personal data.

We may share data only with:

Payment processors (Razorpay)
Delivery/logistics partners
Legal authorities if required

5. Data Security

We implement reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We may use cookies to:

Improve user experience
Track website performance

You can disable cookies in your browser settings.

7. Your Rights

You may:

Request access to your data
Request correction or deletion

8. Contact Us

For any privacy-related queries:

Email: shopurbnx@gmail.com